What is ZumPlayer?
ZumPlayer is a mobile app that allows you to stream external IPTV lists, either in M3U or Xtream Codes format. It provides a simple and easy-to-use interface to watch IPTV content legally, as long as the user provides their own IPTV lists.

How can I get ZumPlayer?
ZumPlayer is available for download on your device through the official app stores. You can start using the app with a 14-day free trial.

What is included in the free trial?
The free trial gives you access to all features of ZumPlayer for 14 days. During this period, you can test the app and decide if you want to subscribe to the yearly plan.

How much does ZumPlayer cost after the free trial?
After the 14-day free trial, ZumPlayer costs €2.50 per year. This fee is non-refundable, but you will be reminded to renew before your subscription expires. You can pay via PayPal, Visa, or other available methods.

How do I subscribe to ZumPlayer?
Once your free trial expires, you can renew your subscription through the app or the website. Payments are processed through third-party providers such as PayPal, Visa, or others.

Can I cancel my subscription?
Yes, you can cancel your subscription at any time, but please note that we do not offer refunds for the subscription fee. If you decide not to continue using ZumPlayer, you simply can delete your account.

Can I get a refund?
No, the subscription fee is non-refundable. We offer a 14-day free trial to allow you to try the app before committing to a paid subscription.

Does ZumPlayer provide IPTV lists?
No, ZumPlayer is a player for IPTV content. We do not provide, sell, or support any IPTV lists. Users must provide their own IPTV lists in M3U or Xtream Codes format.

Can I use any IPTV list with ZumPlayer?
ZumPlayer works with external IPTV lists that are in M3U or Xtream Codes format. It is your responsibility to ensure that the IPTV lists you use comply with the law.

Can I use ZumPlayer to watch illegal IPTV content?
No, ZumPlayer is designed to work with legal IPTV content. We are not responsible for any illegal content or lists you add to the app. If we detect that a user is accessing illegal content, we may block access to the app.

Do you store my personal data?
No, ZumPlayer does not collect or store any personal data. We only collect a device ID to activate the app and track the subscription expiration. We do not sell or share your personal data with third parties.

How can I manage cookies on the website?
You can manage your cookie preferences by adjusting the settings in your browser. The website uses cookies for analytics and performance purposes. For more details, refer to our Cookies Policy.

Is ZumPlayer available in all countries?
ZumPlayer is available in most countries. However, availability may vary based on regional restrictions or regulations related to IPTV services.

How do I contact support?
If you have any issues with ZumPlayer or need assistance, you can contact us at [support@zumplayer.com]. We do not provide support for third-party IPTV lists, but we can help with app-related issues.